Refund Policy

1 No Refund Policy

OmniFlows maintains a strict no-refund policy. All purchases, including subscription plans, credits, and any other paid services, are final and non-refundable. By completing a purchase, you acknowledge that you understand and agree to this policy.

This policy applies to all transactions, including but not limited to:

• Monthly and annual subscription plans
• One-time purchases and credit top-ups
• Upgrades and plan changes
• Any add-on services or features

2 Digital Services Are Non-Refundable

OmniFlows provides digital services including AI-powered video generation, image generation, bulk content creation, and other AI-driven tools. Due to the nature of digital services and the immediate access granted upon purchase, refunds cannot be issued once a transaction is completed.

When you subscribe to our services, you immediately gain access to our full suite of AI tools, processing capabilities, and cloud resources. The computational resources consumed in providing these services cannot be recovered, which is why refunds are not possible.

3 Subscription Cancellation

You may cancel your subscription at any time by contacting our support team. Upon cancellation:

• Your subscription will remain active until the end of your current billing period
• You will continue to have full access to all features until the subscription expires
• No refund will be provided for the remaining days in your current billing period
• No partial or prorated refunds will be issued
• Your account will revert to the free tier (if available) after the billing period ends

Cancellation only prevents future charges. It does not entitle you to a refund of any fees already paid.

4 Free Trial

We encourage all users to take advantage of our free trial or free tier before committing to a paid subscription. The free trial allows you to explore the platform's features and capabilities to determine if our services meet your needs before making a financial commitment.

We strongly recommend using the free trial period to thoroughly evaluate the platform. Since all paid transactions are non-refundable, the trial ensures you can make an informed decision before purchasing.

5 Exceptions

Refunds will only be considered in the following exceptional circumstances:

• Where a refund is required by applicable consumer protection laws in your jurisdiction
• In the case of duplicate charges caused by a technical error on our end (verified by our billing team)
• Where mandated by a court order or regulatory authority

Any exception requests must be submitted within 7 days of the transaction date and will be reviewed on a case-by-case basis at the sole discretion of OmniFlows. We are not obligated to grant any exceptions beyond what is legally required.

6 Chargebacks

Filing a chargeback or payment dispute with your bank or payment provider instead of contacting us first is a violation of these terms. If a chargeback is filed, we reserve the right to immediately suspend your account and pursue collection of any amounts owed, including administrative fees.

We strongly encourage you to reach out to our support team first — we are committed to resolving any billing concerns promptly and professionally.